Shipping policy

we offer free ground shipping on orders over $250**.  we do our best to process orders in 1-2 business days. if you need an item received sooner than the 3-8 days it may take to ship, we suggest choosing a faster option.

both usps & usps are available options at checkout.

WE INSURE EVERY ORDER FOR THE FULL VALUE AS A COURTESY. Once a package is passed off to the carrier, we can no longer be held responsible for lost or stolen packages or items damaged in transit. While this doesn’t happen TOO often, the truth is it does happen occasionally. Most of the time, a package will get temporarily lost in transit and magically show up after an extra week or two. We suggest getting packages delivered to a secure address. We will not refund you for lost packages or items lost in transit. The whole situation is unfortunate when it happens and we ask for your patience. We will be available to help along the claims process. This sometimes can take several weeks. 

when filling out shipping information, please make sure your shipping address is correct. all orders returned to us via usps /ups marked with "insufficient address", "addressee not known", or "packaged refused" will be cancelled and refunded less a 15% restocking fee.

**some exclusions apply. items not eligible will be clearly marked on their product page "not eligible for free shipping" due to their weight.